Changes Due to COVID-19

For Your Safety and Ours, we have made the following changes:

To Schedule an appointment

1. For Della St. – Due to the call volume, we request that you text us at 804-443-3901 or leave us a voicemail at the same number with your name and number, and one of our staff will reach out to you.
2. For Airport Rd. –  Due to the call volume, we request that you text us at 804-443-5388 or leave us a voicemail at the same number with your name and number, and one of our staff will reach out to you.
3. Forms are to be filled out online and emailed back to us before the appointment.

At The Time of Appointment

• We will ask that you call from your car when you arrive for your appointment. Your temperature will be taken with a non-contact infrared thermometer before entering the office.
• We require all paperwork to be filled out before the appointment and sent back to us by email.
• We REQUIRE that you wear a face mask to your appointment, optical or contact lens services. Our doctors and staff will also be wearing masks.
• If you do not have a mask for your appointment, you will be asked to reschedule your appointment. This is to ensure safety for our staff and their families.
• We have hand sanitizer that we will ask you to use when entering the office. You will also find some throughout the office for you to use as needed.
• We ask you to schedule an appointment to pick up your glasses, contact lenses, and supplements. Should you not have a mask when you arrive, the glasses and contact lenses will be handed to you curbside.
• We will also require all patients having a complete exam to receive retinal imaging for $39. This will increase safety by decreasing the amount of time you spend in the office and reducing time with anyone.
• We ask that you not bring any guests with you unless you are a parent of a minor or caretakers; our reception area does not have waiting room chairs.

Optical Services

• Schedule ahead for Pickup, Adjustment/repairs
• We REQUIRE that you wear a face mask, and your temperature will be taken with a non-contact infrared thermometer before entering the office.
• Only the person needing the optical services may enter, or a guardian if the patient is a minor.
• If you do not bring a mask, curbside drop-off will be available.
• ALL Sales are final, with no exceptions, due to the risk of transmission.

Contact Lenses

• Online ordering is now available through our website for your convenience 24 hours/day
• All orders placed in the office at the time of the appointment will be direct shipped to your place of residence.
• ALL Sales are final, with no exceptions, due to the risk of virus transmission.